1. About Medical Misdiagnosis Claims

Medical Misdiagnosis Claims is a UK-focused claims introduction and information service helping individuals understand their options when a delayed, missed or incorrect medical diagnosis may have caused avoidable harm.

Our website provides general information about medical misdiagnosis compensation claims and enables visitors to submit enquiries for initial consideration.

Where appropriate, enquiries may be referred to independent legal professionals experienced in clinical negligence matters.

Types of Enquiries

2. Website Operator & Business Details

The website is operated by DM Claims Limited, as identified in the existing business information.

The following details identify the contact point published for this service.

The office address above is the contact address supplied for the business. It should not be interpreted as indicating that every solicitor or legal professional receiving a referral operates from this location.

3. Financial Conduct Authority (FCA)

The Financial Conduct Authority (FCA) regulates specified claims management activities in England, Scotland and Wales, subject to relevant authorisations and exemptions.

The FCA sets requirements for authorised claims management companies, including rules relating to communications, customer treatment and other regulated activities.

FCA Reference Information

The reference number above is reproduced from the business information provided for this website.

Visitors should consult the official FCA Register to verify the current authorisation status, legal entity and scope of permissions.

Claims Management Rules

Relevant regulated activities may be subject to the FCA’s Claims Management Conduct of Business Sourcebook (CMCOB) and other applicable Handbook requirements.

Further information is available on the FCA claims management regulation page .

4. Solicitors Regulation Authority (SRA)

Medical misdiagnosis claims can involve detailed medical evidence, specialist legal assessment and complex questions about clinical negligence.

Where an enquiry is referred for legal representation, the legal work is undertaken by the independent solicitor or legal practice accepting the matter.

Solicitors and firms regulated by the Solicitors Regulation Authority must comply with applicable SRA Standards and Regulations.

Independent Legal Representation

A solicitor who agrees to consider or accept a claim is responsible for explaining the legal assessment, funding arrangements, client care information and the terms of representation.

A referral through this website does not guarantee that a solicitor will accept a particular case.

How to Verify a Solicitor

Individuals can independently check whether a solicitor or law firm is regulated by searching the official SRA Solicitors Register.

Check the SRA Solicitors Register

5. How Our Claims Introduction Service Works

We aim to make the initial enquiry process straightforward for people concerned about a potentially negligent medical diagnosis.

1. Submit an enquiry. Contact us by telephone, email or an available website enquiry form.
2. Provide initial details. Explain the circumstances of the suspected diagnostic error and any resulting harm, without providing unnecessary sensitive details.
3. Initial consideration. The enquiry may be reviewed to understand the general circumstances and whether further specialist assessment may be appropriate.
4. Potential referral. Where appropriate, relevant information may be referred to an independent legal professional for consideration, subject to applicable privacy requirements.
5. Independent legal assessment. The solicitor decides whether they can assist, explains the options and discusses any proposed agreement.

What We Cannot Guarantee

• That every enquiry will qualify for a claim.
• That any solicitor will accept a case.
• That a medical mistake necessarily establishes clinical negligence.
• That compensation will be awarded.
• That an individual claim will conclude within a particular period.

6. Professional Standards & Consumer Protection

The services involved in a potential medical negligence claim may be subject to different legal and regulatory requirements depending on the organisation providing them.

Relevant Frameworks

• FCA requirements: Applicable rules for authorised claims management activities, including relevant CMCOB provisions.
• SRA Standards and Regulations: Requirements governing solicitors and firms regulated by the SRA.
• UK GDPR and the Data Protection Act 2018: Requirements concerning personal data, including sensitive health information.
• Consumer protection law: Applicable requirements for fair and transparent dealings with consumers.
• Privacy and electronic communications requirements: Rules relating to electronic marketing and certain website technologies.

7. No Win No Fee & Funding Information

Some clinical negligence claims may be pursued through a conditional fee agreement, commonly known as No Win No Fee.

Whether this arrangement is available depends on the solicitor, the merits of the proposed claim and the terms offered.

What Should Be Explained?

Before entering into any funding arrangement, the relevant legal professional should explain matters including:

• The terms of the funding agreement.
• Any applicable success fee.
• Potential deductions from compensation.
• Insurance arrangements, where relevant.
• Possible costs or liabilities arising in particular circumstances.
• The consequences of ending the agreement early.

No Win No Fee does not automatically mean that there are no possible costs under every circumstance.

The precise agreement should be reviewed with the solicitor before signing.

8. Complaints & Dispute Resolution

If you are dissatisfied with an aspect of our website’s enquiry or introduction service, you can contact us to explain your concern.

We aim to consider complaints fairly and explain the appropriate next steps.

Making a Complaint

Please send your complaint to:

Please include your name, a suitable contact method, the details of your complaint and what outcome you are seeking.

Financial Ombudsman Service

If your complaint concerns services provided by an FCA-regulated claims management company, you may be eligible to refer it to the Claims Management Ombudsman, which forms part of the Financial Ombudsman Service.

This depends on whether the provider and complaint fall within the Ombudsman’s jurisdiction and applicable time limits.

Claims Management Ombudsman

Complaints About Solicitors

If your complaint concerns the legal service delivered by an independent solicitor, you should normally raise it with that solicitor’s firm in the first instance.

Depending on the circumstances, an unresolved complaint about legal services may be eligible for consideration by the Legal Ombudsman .

Concerns about a solicitor’s professional conduct may fall within the remit of the SRA.

9. Data Protection & Confidentiality

Medical misdiagnosis enquiries may include sensitive information about health conditions, diagnoses, treatment and medical history.

We recognise the need for appropriate care when collecting, using, storing and sharing such information.

Personal data is subject to applicable UK data protection law. Health information receives additional legal protection.

Our Privacy Information

Further details about personal information, its use and your rights are available in the following policies.

• Privacy Policy
• Cookie Policy

Privacy-related requests may be sent to info@medicalmisdiagnosisclaims.co.uk .

10. Important Legal Information

General Information Only

The information on Medical Misdiagnosis Claims is provided for general guidance and does not constitute personalised legal advice or medical advice.

Clinical Negligence Eligibility

An unsuccessful treatment, medical complication or incorrect diagnosis does not automatically establish negligence.

A potential claim generally requires an assessment of the applicable standard of care, whether that standard was breached and whether the breach caused compensable harm.

Legal Time Limits

Legal time limits apply to medical negligence claims. The rules differ between England and Wales, Scotland and Northern Ireland.

Different provisions can apply to children and individuals who lack the relevant mental capacity.

Individuals concerned about a possible claim should seek legal advice promptly rather than assume that a deadline has not expired.

Website and Legal Representation

This website does not create a solicitor-client relationship merely because a visitor submits an enquiry.

A formal legal relationship arises only where the relevant legal professional accepts instructions under the applicable agreement.